AuroraSkin Case Study: Elevating Skincare Sales with Omnisend Email Automation

brand overview

AuroraSkin is recognized for its 27x award-winning skincare tools, such as the Aurora LED Facial Sculptor and Hydralift Serum, offering professional-grade, expert-developed products with a 60-day money-back guarantee. The brand focuses on real results, simplicity, and glowing customer testimonials.

Project Goals

  • Build a branded email marketing system from the ground up.
  • Create visually engaging, on-brand templates using Figma.
  • Seamlessly transfer email designs into Omnisend for perfect rendering.
  • Drive higher engagement and sales with automated Welcome and Abandoned Cart flows.

Approach

1. Design in Figma

  • Crafted a cohesive suite of emails in Figma, using AuroraSkin’s soft pinks, product imagery, and floral motifs for a premium & approachable look.
  • Focused on mobile responsiveness and easy-to-read layouts, ensuring that key offers and testimonials are immediately visible.
  • Incorporated key elements resonating with AuroraSkin’s audience, such as before-and-after results, customer reviews, and strong CTAs.

2. Import & Build in Omnisend

  • Imported Figma templates into Omnisend, leveraging its drag-and-drop builder for consistency.
  • Embedded dynamic blocks for products, testimonials, and exclusive offers.
  • Ensured pixel-perfect adaptation so all visual details—colors, spacing, imagery—remained intact.

3. Automated Flow Setup

Welcome Flow:

  • Email 1 (sent immediately): Engaging introduction to AuroraSkin, expert credentials, exclusive offer.
  • Email 2 (Day 2): Customer testimonials, benefits of the LED Facial Sculptor & Hydralift Serum.
  • Email 3 (Day 4): Objection handling and additional incentive if no purchase.

Abandoned Cart Flow:

  • Email 1 (30 minutes post-abandonment): Reminder with cart items, clear visual of product(s), and CTA to recover cart.
  • Email 2 (24 hours later): Social proof from real customers, limited-time discount or incentive for completing the order.
  • Exit rule: Flow ends automatically if purchase is recovered.

Visuals & Workflow Snapshots

  • Each email included real AuroraSkin reviews, branded graphics, and mobile-friendly layouts that mirrored the design aesthetics on the auroraskin.us website.
  • All flows triggered seamlessly through Omnisend’s automation dashboard, with split conditions for engaged vs. non-engaged users, emulating the approach shown in the attachment images.

Results Achieved (60-Day Snapshot)

Metric

Before Project

After 60 Days

% Increase

Average Open Rate

13%

32%

+146%

Average Click Rate

1.9%

5.8%

+205%

Email-Driven Revenue

$850

$2,350

+176%

Subscriber Growth

1,500

2,750

+83%

Cart Recovery Rate

11%

27%

+145%

What Made the Difference

  • Seamless design-to-build workflow ensured that the brand’s premium identity was never lost between Figma and Omnisend.
  • Automations using behavior triggers (sign-up, cart exit) kept emails personally relevant and timely.
  • Trust-building through testimonials and expert positioning led to more conversions and fewer abandoned carts.
  • A/B testing of subject lines and CTAs further improved open and click rates.

AuroraSkin’s email marketing transformation now fuels brand loyalty and drives consistently growing revenue with every automated campaign.

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