AuroraSkin Case Study: Elevating Skincare Sales with Omnisend Email Automation
brand overview
AuroraSkin is recognized for its 27x award-winning skincare tools, such as the Aurora LED Facial Sculptor and Hydralift Serum, offering professional-grade, expert-developed products with a 60-day money-back guarantee. The brand focuses on real results, simplicity, and glowing customer testimonials.
Project Goals
- Build a branded email marketing system from the ground up.
- Create visually engaging, on-brand templates using Figma.
- Seamlessly transfer email designs into Omnisend for perfect rendering.
- Drive higher engagement and sales with automated Welcome and Abandoned Cart flows.
Approach
1. Design in Figma
- Crafted a cohesive suite of emails in Figma, using AuroraSkin’s soft pinks, product imagery, and floral motifs for a premium & approachable look.
- Focused on mobile responsiveness and easy-to-read layouts, ensuring that key offers and testimonials are immediately visible.
- Incorporated key elements resonating with AuroraSkin’s audience, such as before-and-after results, customer reviews, and strong CTAs.
2. Import & Build in Omnisend
- Imported Figma templates into Omnisend, leveraging its drag-and-drop builder for consistency.
- Embedded dynamic blocks for products, testimonials, and exclusive offers.
- Ensured pixel-perfect adaptation so all visual details—colors, spacing, imagery—remained intact.
3. Automated Flow Setup
Welcome Flow:
- Email 1 (sent immediately): Engaging introduction to AuroraSkin, expert credentials, exclusive offer.
- Email 2 (Day 2): Customer testimonials, benefits of the LED Facial Sculptor & Hydralift Serum.
- Email 3 (Day 4): Objection handling and additional incentive if no purchase.
Abandoned Cart Flow:
- Email 1 (30 minutes post-abandonment): Reminder with cart items, clear visual of product(s), and CTA to recover cart.
- Email 2 (24 hours later): Social proof from real customers, limited-time discount or incentive for completing the order.
- Exit rule: Flow ends automatically if purchase is recovered.
Visuals & Workflow Snapshots
- Each email included real AuroraSkin reviews, branded graphics, and mobile-friendly layouts that mirrored the design aesthetics on the auroraskin.us website.
- All flows triggered seamlessly through Omnisend’s automation dashboard, with split conditions for engaged vs. non-engaged users, emulating the approach shown in the attachment images.
Results Achieved (60-Day Snapshot)
Metric | Before Project | After 60 Days | % Increase |
Average Open Rate | 13% | 32% | +146% |
Average Click Rate | 1.9% | 5.8% | +205% |
Email-Driven Revenue | $850 | $2,350 | +176% |
Subscriber Growth | 1,500 | 2,750 | +83% |
Cart Recovery Rate | 11% | 27% | +145% |
What Made the Difference
- Seamless design-to-build workflow ensured that the brand’s premium identity was never lost between Figma and Omnisend.
- Automations using behavior triggers (sign-up, cart exit) kept emails personally relevant and timely.
- Trust-building through testimonials and expert positioning led to more conversions and fewer abandoned carts.
- A/B testing of subject lines and CTAs further improved open and click rates.
AuroraSkin’s email marketing transformation now fuels brand loyalty and drives consistently growing revenue with every automated campaign.


